Refund policy
Return & Refund Policy
At Rare Bangles, customer satisfaction is our priority. We carefully inspect every product before dispatch to ensure it reaches you in excellent condition.
Returns
We accept returns only in the following cases:
- You received a damaged product.
- You received the wrong product.
- The product is missing items.
To request a return, please contact us within 24 hours of delivery with clear photos or a video of the product and the package.
Return Conditions
To be eligible for a return:
- The product must be unused and in its original condition.
- All original packaging, tags and accessories must be included.
- The product should not show any signs of use or damage caused after delivery.
Non-Returnable Items
For hygiene and product safety reasons, we do not accept returns for:
- Products used after delivery.
- Products damaged due to improper handling or misuse.
- Change of mind or personal preference.
- Incorrect size selected while placing the order.
We recommend checking the size carefully before placing your order.
Refunds
Once your returned product is received and inspected, we will notify you about the status of your refund.
If approved, the refund will be processed to your original payment method within 5–7 business days.
For Cash on Delivery (COD) orders, the refund will be processed through bank transfer or UPI after the required details are provided.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with:
- Your Order Number
- Clear photos or a short unboxing video
- A brief description of the issue
Our team will review your request and provide the best possible resolution.
Order Cancellation
Orders can be cancelled only before they are shipped.
Once an order has been dispatched, it cannot be cancelled.